Plan & Billing
Introduction
To manage your plan and billing information, click your name in the top-right corner of the interface, then select Plan & Billing.
Only the Workspace owner has permission to make the changes listed below.
Change Site Plans
You can upgrade or downgrade your site plan anytime, with changes taking effect immediately. Any adjustments to your billing, prorated increases or decreases, will be reflected in your next invoice.
To change your plan, go to the Workspace Plan section and click See Plans to select a new plan. Review the changes and add coupon codes before completing checkout. If you haven’t entered a credit card before, pressing Checkout will prompt for this information afterward.
Downgrading Plans
When you switch to a lower plan, AAArdvark checks whether your workspace’s current page and site count fits within the new limits.
If your workspace is already within the new limits, you’ll see a checkout review screen showing the prorated billing adjustment. Click Confirm Downgrade to complete the switch.
If your workspace is over the limit, a Make room to downgrade modal opens to guide you through trimming the excess before the switch goes through.
The modal shows your current plan limits and the new plan limits at the top, along with live Pages and Sites meters. Use the Remove field next to each site to trim pages from it – oldest pages are kept – or check Remove site to remove a whole site.
Once both meters are within the new plan’s limits, confirm the deletion checkbox and click Remove & continue button. Pages are removed in the background, and a Complete downgrade button appears to complete the downgrade.
Click Confirm Downgrade to complete the switch.
Update Billing Information
Under the Payment Information section, the credit card you currently have on file is displayed here.
To update your payment method, click Update Billing in the Payment Information section. Enter your new card details, which will replace the existing card on file for all future invoices.
Plan Reaching Limits
If your plan creeps closer to the limit of sites or pages your plan allows, you’ll be notified.
Review Invoices
In the Invoices section, you can view all past transactions for your site. To see the details of any invoice, click View Details for a full breakdown and the option to download the invoice or receipt.
Upcoming Invoices
Preview your next invoice to see upcoming charges for your workspace. Click Show Details to view a complete breakdown of your Workspace Plan.
With Coupons
If a coupon has been applied to your workspace, your invoice will show a breakdown of the discount and the remaining amount owed.
