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Introduction

When scanning your website with AAArdvark, ad-related elements can sometimes interfere with the scan results. These ads may cause false errors, making it difficult to focus on the actual accessibility issues you need to fix on your site.

Common Challenges with Ads in Scans

Ad elements may cause:

  • False positives or irrelevant errors that appear in scan results but don’t reflect your actual site content
  • Overlays or pop-ups that block page content during the scan
  • Dynamic content loading, which could disrupt the scanner’s timing, leading to inconsistent results
  • Changes to the page structure that may cause inaccurate or misleading reports

How AAArdvark Can Help

If the third-party ads or ad-related content are affecting your scan results, you can contact our Support Team. We can help you block or bypass ad elements so your scans provide a clearer picture of your site’s accessibility issues.


Still stuck?

File a support ticket with our five-star support team to get more help.

File a ticket

  • Please provide any information that will be helpful in helping you get your issue fixed. What have you tried already? What results did you expect? What did you get instead?
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