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Introduction

Your profile settings help you manage your account details, customize notifications, and monitor browser sessions. Keeping these settings up-to-date ensures you stay informed and in control of your AAArdvark experience.

If you need to manage your workspace, add users, and change roles, please view this guide.


Profile Information

Use the Profile Information section to update your account details, including your email address. For security, you’ll need to enter your current password to save changes.

To update the profile settings, you must enter your current password as well.

Profile Settings depicting Name, Email, and Current Password fields.

Password

To update your password, go to the Password section in your profile settings. For enhanced security, choose a long, randomized password. Using a password manager can help you create and store strong passwords.

Profile Settings depicting Password entry the ability to change it.

Notification Settings

In the Notification Settings section, choose how you’d like to receive updates—via site notification, email, or both. Site notifications appear under the bell icon in the top-right corner of your screen.

Notification Settings to get notified for different actions

A Site has new or re-opened issues

Get notified when new issues are found during manual or automated scans, or when previously resolved issues are reopened.

Workspace settings notifications for new or re-opened issues

I’m assigned to an issue

Receive instant notifications when a team member assigns you an issue, ensuring you’re always up-to-date.

Workspace settings notifications for when you’re assigned to an issue

I’m mentioned in a comment

Stay informed with notifications whenever someone mentions you in an issue comment.

Workspace settings notifications for when you’re mentioned in a comment

When you’re mentioned in an issue comment and have this setting enabled, you’ll receive an email displaying information about the issue.

Email notification depicting the user tagged and a link to the issue instance mentioned.

I’m requested to add a page in a site

Get notified when someone requests you to add a page to a site, so you never miss an update.

Workspace settings notifications for when you’re requested to add pages in a site.

Manual Issue ready for review

Get notified when a manual accessibility issue requires your review. Never miss important tasks waiting for your approval.

Workspace settings notifications for when you’re mentioned in a comment

When email notifications are enabled, you’ll receive an email each time a manual accessibility issue needs your review.

Manual Issue review notification

A Site Scan is Completed

Receive an email notification each time a site scan completes in your Workspace.

Workspace settings notifications for when a scan is completed

The email will contain scan results, including the following details:

  • Total Pages Scanned: The number of pages successfully scanned during the process.
  • Pages with Failed Scans: The number of pages that could not be scanned due to errors.
  • Issue Summary: A snapshot of total active issues with a breakdown between critical errors and warnings.
  • Changes Since Last Scan: Highlights any new issues detected compared to the previous scan.
  • Pages with Crawl Errors: Identifies pages that search engines had trouble accessing.
  • Recommended Next Steps: Actionable suggestions based on scan results to help address identified issues.
Scan email received on completion of a scan

Browser Sessions

View all active sessions for your account across browsers and devices in the Browser Sessions section. If needed, you can log out from specific sessions to enhance security. This is also a great way to monitor and prevent suspicious login activity.

Profile Settings depicting Browser Sessions and what is currently logged in to the account.

Delete Profile

To permanently delete your profile, go to the Delete Profile section. If you own a workspace, make sure to transfer ownership to another administrator before proceeding.

Delete Profile in the Profile Settings.


Still stuck?

File a support ticket with our five-star support team to get more help.

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